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Team Leader/Supervisor

The Role: A Team Leader/Supervisor is a first line management role, with operational/ project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

HR Support

Apprenticeship overview

Providing direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

12 -15 Months
Qualification Type
Qualification Achieved
Level 3 Team Leader or Supervisor Apprenticeship Standard
Programme Delivery

  • Facilitated Workshops
  • E-learning
  • 1-to-1 coaching
  • Collaborative learning
  • Shadowing
  • Mentoring

The Person:

  • You have excellent communication skills.
  • You love a challenge and remain calm under pressure.
  • You enjoy collaborating with different people on projects.
  • You are a great communicator.
  • You are adaptable and motivated.

Responsibilities often include: 

  • Supporting, managing and developing team members.
  • Managing projects.
  • Planning and monitoring workloads and resources.
  • Delivering operational plans.
  • Resolving problems.
  • Building relationships internally and externally.

Typical Employers:

  • Corporations and companies.
  • Government and public sector.
  • Non-profit and charitable organisations.
  • Retail.

Key Skills for Team Leaders/Supervisors:

  • Leadership skills.
  • Organisation.
  • Ability to prioritise.
  • Great communication skills.
  • Positive attitude.

Why MetaGedu Apprenticeships?

First Line Manager
  •  The knowledge, skills and behaviours you need to succeed
  • Custom-designed apprenticeships
  • Use what you learn immediately in the workplace
  • Personal attention and support for all apprentices
  • Career development and mentoring programme