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Customer Service

“Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh

Customer Service Specialists are on the frontline of your business. They are key to any organisation and have a huge impact on your customers’ view of who you are and what you do.

Apprenticeship overview

Metagedu will work with you to create a custom-made customer service apprenticeship built around the needs of your business. We aim to inject the skills into your customer service team that you need to set you apart from your competition and lead you towards success.

Apprenticeship overview

Metagedu will work with you to create a custom-made customer service apprenticeship built around the needs of your business. We aim to inject the skills into your customer service team that you need to set you apart from your competition and lead you towards success.

Duration
15 – 18 Months
Qualification Type
Apprenticeship
Qualification Achieved
Level 3 Customer Service Specialist Apprenticeship Standard
Programme Delivery

  • Facilitated Workshops
  • E-learning
  • 1-to-1 coaching
  • Collaborative learning
  • Shadowing
  • Mentoring

Why MetaGedu Apprenticeships?

  • Transform your workforce with custom-designed apprenticeships, tailored to excellence.
  • Immerse practical learning instantly in your workplace, maximizing skills application.
  • Nurture apprentices with personalized support, enhancing their professional growth.
  • Elevate your team’s potential through comprehensive career development and mentoring.
  • Seamlessly integrate MetaGedu’s B2B consultation services for strategic advantage.