Information Communications Technician

Level 3 Apprenticeship

(Support Technician or Network Technician)

Keep your businesses IT infrastructure running smoothly

Our Information Communication Technician programme is the perfect way to expand your businesses IT department by increasing the number of technicians. 

Information Communications Technician

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Information Communications Technician Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Information Communications Technician

Why choose MetaGedu Apprenticeship?

Reduce Downtime

ICT technicians ensure that your business-critical systems continue to functions. Taking a proactive approach to maintenance, avoiding system downtime and errors

Increase in Problem Solving capability

Increasing your businesses capability in root cause problem solving, basic network addressing and cloudbased services

Improve Security

Apprentices develop an awareness of the key security principals, physical networks, remote operation of devices, test plans and network protocols

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.

FAQs

The Information Communications Technician Apprenticeship is a structured training programme that combines theoretical learning with practical experience to help technicians develop the essential skills needed to work in information and communication technology (ICT). Apprentices will gain the expertise required to interpret technical specifications, troubleshoot issues, diagnose faults, and ensure the security of systems, preparing them for a successful career in the tech sector.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The Information Communications Technician Apprenticeship offers a cost-effective way to address skills shortages and boost staff retention. By investing in apprenticeships, you can develop your existing workforce and ensure they have the relevant technical expertise to tackle complex ICT challenges. Apprentices will gain essential skills in interpreting technical documents, diagnosing faults, resolving technical issues, and maintaining system security. These skills will help improve operational efficiency, reduce downtime, and increase productivity across your organisation.

The modules will focus on key resposnibilities of this role –
 
-Interpret technical specifications
– Establish &
diagnose faults
– Security
– Resolving technical
issues
– Testing methodologies
– Professional growth and EPA prep

An Information Communications Technician apprentice can significantly enhance your business by ensuring the smooth operation of IT infrastructure. They are trained to interpret technical documentation, diagnose faults, and provide remote support, which helps maintain efficient and secure systems. With a strong understanding of network fundamentals, security principles, and preventative maintenance, apprentices can proactively resolve technical issues, reduce downtime, and improve system reliability. Their skills in testing methodologies and evaluating system performance contribute to optimal IT functionality. Additionally, they bring value by supporting IT team growth, allowing your business to scale its technical capabilities and improve overall service delivery.

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