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Your Safety, Our Priority
At MetaGedu, the safety and well-being of our apprentices is our highest priority. We are committed to creating a safe, inclusive, and respectful environment where everyone can thrive and feel protected from harm.
We recognise that there may be times when you need some help or support while you are completing your apprenticeship and have a dedicated team to help you overcome the challenges you are experiencing.
Safeguarding is embedded in every aspect of our work. We take a proactive and preventative approach to ensure that all individuals are supported, listened to, and empowered.
Our safeguarding culture is built on openness, accountability, and continuous improvement.
All staff at MetaGedu are trained to recognise and respond to safeguarding concerns. We have clear procedures in place for reporting and managing concerns, and we work closely with external agencies to ensure the right support is provided when needed.
If you have a safeguarding concern or need advice, please contact our safeguarding team:
safeguarding@metagedu.io
0333 044 8178 (ext.1)
Safeguarding in apprenticeships means protecting apprentices from abuse, neglect, exploitation, and harm, both in training and in the workplace. It also includes promoting well-being, online safety, and mental health awareness. MetaGedu ensures every apprentice is safe, supported, and empowered.
Safeguarding is a legal and moral obligation. It ensures apprentices have a safe environment where they can learn and grow, free from harm. Employers, staff, and training providers must all follow safeguarding procedures under UK laws like Keeping Children Safe in Education and the Prevent Duty.
Common safeguarding risks include:
We take these risks seriously and have trained safeguarding officers to respond.
To report a safeguarding issue:
Yes, all safeguarding disclosures are treated as confidential and are logged securely on the My Concern portal. Your information is only shared on a need-to-know basis and never stored outside the system.
Our staff must:
Apprentice must:
Employers must:
