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Human Resources Support

The Role: HR Professionals typically either work in a medium to large organisation as part of the HR function delivering front line support to managers and employees. Work is likely to include handling day to day queries and providing advice.

Apprenticeship overview

Working on a range of processes, ranging from recruitment through to retirement; using HR systems to keep records; providing relevant information to the business; working with the business on HR changes.

18-24 Months
Qualification Type
Qualification Achieved
Level 3 HR Support Apprenticeship Standard
Programme Delivery

  • Facilitated Workshops
  • E-learning
  • 1-to-1 coaching
  • Collaborative learning
  • Shadowing
  • Mentoring

The Person:

  • You have a passion for supporting others.
  • You are analytical and curious.
  • You enjoy taking on responsibility.
  • You love  helping others thrive in the workplace.
  • You have excellent organisation skills.

Responsibilities often include: 

  • Handling day to day queries and provide HR advice to front line staff and managers.
  • Learning and Development.
  • Delivering front line support to managers and employees.
  • Reward and compensation.
  • Taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law.
  • Using HR systems to keep records.

Typical Employers:

  • Corporations and large companies.
  • Government and public sector.
  • Non-profit and charitable organisations.
  • Small to medium organisations.
  • Retail.

Key Skills for HR Support Apprentices:

  • An eye for detail.
  • Organisation skills.
  • Ability to prioritise.
  • Great communication skills.
  • Positive attitude.

Why MetaGedu Apprenticeships?

First Line Manager
  •  The knowledge, skills and behaviours you need to succeed
  • Custom-designed apprenticeships
  • Use what you learn immediately in the workplace
  • Personal attention and support for all apprentices
  • Career development and mentoring programme