Professional Services

Human Resources Support

The Role: HR Professionals typically either work in a medium to large organisation as part of the HR function delivering front line support to managers and employees. Work is likely to include handling day to day queries and providing advice.

Team Leader/Supervisor

The Role: A Team Leader/Supervisor is a first line management role, with operational/ project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

Business Administrator

The Role: Business administration is the beating heart of any business and allows organisations to run smoothly and reach their potential. The role may involve working independently or as part of a team where you will be implementing, maintaining and improving administrative services.

Customer Service Specialist

The Role: A customer service specialist plays a crucial role in ensuring customer satisfaction and maintaining positive relationships between an organisation and its customers. Their primary responsibility is to address customer enquiries, concerns, and issues promptly and professionally.

Finance

Insurance Practitioner

The Role: The role of an Insurance Practitioner is to arrange and advise on insurance coverage and recourse in the event of a loss. Dealing with customers to advise on any policy related queries as they arise. Insurance practitioners provide an important role in the administration of applications and claims.

Compliance & Risk Officer

The Role: The role of the compliance and risk officer is to provide support and advice to the business on their specific area of expertise e.g. financial crime, training, competence and fraud. You will work with the business on specific problems that emerge; analysing data, maintaining records and producing reports; working on review and audits to check that policies are being correctly applied.

Paraplanner

The Role: The role of the Paraplanner is to assist the Financial Adviser in researching analysing & preparing compliant financial reports for clients that verify the recommendations made in accordance with the company investment philosophy.

Financial Advisor

The Role: Financial advisers provide their clients with specialist advice on how to manage their money. They may be employed in large companies such as banks or within small specialist advice businesses. The role involves building long term valued relationships with clients, researching the marketplace and recommending the most appropriate products and services available.

Investment Operations Specialist

This role: sits within the Operations areas of stock exchanges, stockbrokers, investment managers, banks, financial advice and wealth management firms. The apprenticeship will cover complex and specialised activities, the systems and processes of the organisation, an aware of the wider risk implications of their role and the business, and they may have training or supervisory responsibilities within their area of expertise.

Investment Operations Technician

The Role: The role sits within the Operations areas of stock exchanges, stockbrokers, investment managers, banks, financial advice, wealth management firms, investment consulting and investment administration businesses.

Senior Financial Services Customer Advisor

The Role: Senior Financial Services Customer Advisors deal with individuals, businesses or a small portfolio of accounts. Working to understand customer needs and meeting those needs with products and services such as bank accounts / credit cards / loans / insurances.

Financial Services Administrator

The Role: Financial Services administrative support is required by firms in order to provide an efficient, high quality and compliant service to their clients. The Financial Administrator apprenticeship provides an ideal entry point for a career in the finance sector, with progression routes leading to a number of roles with full professional qualifications.

Motor Finance Specialist

The Role: A Motor Finance Specialist could work for a finance company that provides services to the retailer or could deal direct with the end user/customer.

Mortgage Advisor

In this role the apprentice mortgage adviser will learn to identify and satisfy customer mortgage requirements and associated protection needs, through fully compliant regulated meetings. The mortgage adviser also advises on related protection products including life assurance, critical illness, accident, sickness and unemployment, income protection and buildings and contents insurance.

Debt Advisor

The Role: A debt advisor deals with customers that are experiencing financial difficulties and are looking for advice that will enable them to manage their debts. The debt advisor apprentice will learn to deliver high quality advice in line with Financial Conduct Authority rules, guidance and principals.

Digital & IT

Network Engineer

The Role: Network engineers are found in public; private and voluntary sector organisations and their primary function is to apply digital technologies across different business functions to maximise productivity. This could be working on larger, more complex systems in larger businesses or maybe supporting as a consultant to smaller organisations.

Cyber Security Technologist

The Role: The world of cyber security is always evolving as so it is important that you enjoy learning new things and can be adaptable. Responding to an attack can require a cool head and the ability to follow set procedures carefully.

Information Communications Technician

The Role: IT support technicians provide an essential service to any organisation. They work to provide technical support to internal and/or external customers, diagnosing and fixing IT problems.

Data Technician

The Role: Data technicians help their organisation make better decisions by collecting and analysing data. They need business knowledge and understanding so that they can pick the right data to use and create reports that support leaders.

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