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As businesses face increasing challenges in talent acquisition, employee development, and succession planning, the importance of utilising apprenticeships and maximising the apprenticeship levy benefits has become paramount. We offer comprehensive consultation services to help businesses make the most of their levy and talent. 

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Investment Operations Specialist

Investment Operations Specialist

For those carrying out investment transactions on behalf of individuals or organisations

Our Investment Operations Specialist programme is for those working in the administrative areas of financial services, performing complex and specialised tasks.

Apply Now
Investment Operations Specialist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Investment Operations Specialist & CISI Investment Operations Certificate

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and Progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Investment Operations Specialist

Why choose MetaGedu Apprenticeship?

Creating experts in your space

• Blockchain technology

• Data analytics and automation

• Regulation and compliance

• Financial crime checks

• Valuation of complex

investment portfolios

• Resolving complex issues

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Investment Operations Specialist Apprenticeship is a training programme aimed at providing individuals with the skills and knowledge necessary to work in investment operations. It combines classroom learning with hands-on, practical experience within the workplace. This apprenticeship focuses on key areas such as securities, investment strategies, client services, risk management, and the systems and processes used within the investment sector.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Securities & Investment
– Client Services
– Products & Services
– System & Process
– Risk management

An Investment Operations Specialist apprentice can bring substantial value to your business by managing complex investment transactions and ensuring smooth operations within the financial services sector. With training in securities, risk management, and financial products, they can support the administration of stocks, bonds, and other investments on behalf of clients, ensuring compliance with key regulations such as the Financial Services Acts and FCA guidelines. Their expertise in client services, market protocols, and professional communication helps build strong client relationships while navigating the intricacies of financial markets. Additionally, their ability to manage operational and credit risks, alongside their knowledge of complex IT systems, allows them to mitigate risks and optimise systems, supporting the overall efficiency and security of investment operations.

Find out more

Investment Operations Technician

Investment Operations Technician

For those working in the operational and administrative areas of financial services

Our Investment Operations Technician programme is for those engaged in the administrative side of investment management, trading & reporting.

Apply Now
data technician

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Investment Operations Technician & CISI Investment Operations Certificate

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Investment Operations Technician

Why choose MetaGedu Apprenticeship?

Creating experts in your space

• Investment transaction matching

• Portfolio valuation

• Portfolio cash reconciliation & management

• Corporate actions processing

• Preparation of investment reports

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Investment Operations Technician Level 3 Apprenticeship is a UK training programme for people starting their careers in the investment and financial services industry. It prepares apprentices to work in the “operations” side of investment firms — basically making sure that all the behind-the-scenes processes of buying, selling, and managing investments run smoothly.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Industry Understanding
– Products
– Client Service
– System & Process
– Regulation & Compliance

An Investment Operations Technician apprentice can bring considerable value to your business by ensuring the smooth and efficient administration of investment management processes. With a strong understanding of financial markets, investment principles, and relevant products, they can support trading, reporting, and client service activities. Their knowledge of regulatory compliance and operational risk management helps safeguard your business from potential issues, ensuring adherence to financial services regulations. Additionally, apprentices contribute by mastering IT systems and understanding the risks associated with operational activities, allowing them to optimise processes and improve overall service delivery to clients. Their ability to manage client requirements and ensure smooth system functionality ultimately supports the growth and stability of your business in the investment sector.

Find out more

Compliance and Risk

Compliance and Risk

Level 3 Apprenticeship

Supporting customers in banks, building societies and other financial institutions

Our Compliance and Risk programme is for customer facing staff that require a high level of technical knowledge across a range of products.

Apply Now
Compliance and Risk

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Compliance and Risk Officer Apprenticeship CISI – Risk in Financial Services

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Compliance and Risk

Why choose MetaGedu Apprenticeship?

Balancing the Risk

Aligned with professional qualifications, the programme supports learners to understand the importance of compliance in a regulated environment and how to mitigate risk

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

The Importance of Regulation

Making your employees comfortable in the handling of data/MI/report writing, to find solutions to risk/compliance issues, in line with regulatory requirements

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Compliance and Risk Level 3 Apprenticeship is a training programme designed to develop early-career professionals who work in roles related to regulatory compliance, risk management, and governance within an organisation. It’s usually aimed at people working in sectors like financial services, insurance, legal services, and other regulated industries.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Introduction to Compliance & Risk
– Regulation
– Report writing
– Products & Services
– Building Impactful
Relationships
– Professional growth and
EPA prep

A Compliance and Risk apprentice can add substantial value to your business by helping ensure compliance with legal and regulatory requirements, particularly in the financial services sector. They are trained in understanding UK regulatory regimes, including the roles of the FCA and PRA, and can assist in preventing financial crimes such as money laundering. By supporting risk oversight, report writing, and helping manage complaints, they contribute to maintaining the integrity of your business operations. Their ability to build effective relationships, communicate clearly, and negotiate with clients or stakeholders ensures smooth operations and promotes a culture of compliance. Ultimately, their role helps mitigate risks, safeguard customer data, and protect your business from regulatory breaches.

Find out more

Insurance Practitioner

Insurance Practitioner

Level 3 Apprenticeship

Supporting the sale and renewal of insurance products

Our Insurance Practitioner programme is an entry into the industry, supporting
learners through the diverse insurance marketplace.

Apply Now
Insurance Practitioner

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Insurance Practitioner Apprenticeship. CII Certificate in Insurance

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Insurance Practitioner

Why choose MetaGedu Apprenticeship?

Skills for the future

Plan ahead with an Insurance Practitioner Apprenticeship. Compliment your workforce with home grown talent

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

Next steps from Insurance Practitioner include; Underwriting, Loss Adjusting, Broking, Compliance, Risk Management and Actuarial roles

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Insurance Practitioner Apprenticeship is a structured training programme that combines theoretical learning with practical experience in the insurance sector. Apprentices will develop the skills needed to support various functions within the industry, such as risk management, legal compliance, and customer service, while gaining knowledge of insurance products and services. This apprenticeship includes both classroom-based learning and hands-on training in the workplace.

Absolutely! The Insurance Practitioner Apprenticeship is not just for new recruits; it’s also an excellent opportunity for existing employees to further develop their skills and gain qualifications. Employees aged 16 or older can enrol in this apprenticeship.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-General Insurance
Business
– Products & Services
– Risk Management
– Regulation
– Legal
– Professional growth and EPA prep

An Insurance Practitioner apprentice can bring significant value to your business by supporting the efficient sale, renewal, and management of insurance products. With training in risk management, insurance regulations, and customer relationship building, they can help you navigate the diverse insurance marketplace while ensuring compliance with industry standards. Their understanding of both personal and commercial insurance products enables them to provide tailored solutions to clients, enhancing customer satisfaction and retention. Apprentices are also equipped with skills in time management, business etiquette, and handling legal and regulatory aspects, ensuring smooth operations and reducing risks associated with financial crime and non-compliance. Ultimately, their contribution can streamline processes, improve customer interactions, and support business growth.

Find out more

Content Creator

Content Creator

Level 3 Apprenticeship

Creating content to bring your business to a wider audience

Our Content Creator Apprenticeship is designed to support a range of businesses in the public, private and third sector engage with potential and existing customers.

Apply Now
Content Creator

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Content Creator Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Content Creator

Why choose MetaGedu Apprenticeship?

Skills for the future

Develop new talent to evolve your social media and website content

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

Next steps from Content Creator include; Multi-channel marketing, animation, and management roles

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us
Find out more

Data Analyst

Data Analyst

Level 4 Apprenticeship

Unlock the power of data

Our Data Analyst programme is ideal for those roles where data is used to make important, insight-based decisions. Data analysts help the business drive value for your customers through meaningful analysis.

Apply Now
Data Analyst

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Data Analyst Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Analyst​

Why choose MetaGedu Apprenticeship?

Improving Performance and Increasing Efficiency

Analysing data helps organisations assess performance. Allowing cost savings and efficiencies to be implemented

Act on Key Information

Data analysts work to understand and identify trends, adding market value. Interrogating data to support a range of functions

Grow Your Business with the power of data insights

Using data storytelling to engage and inspire. Targeting key customers through data insights to improve conversion rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Analyst Apprenticeship is a structured training programme designed to equip apprentices with the skills needed to analyse and interpret data effectively. Apprentices will learn how to manipulate and visualise data, use analytical tools, and gain insights that drive business decisions. The apprenticeship includes both a theoretical learning component and practical, on-the-job training, giving apprentices the opportunity to apply their knowledge in real-world settings.

Yes, the Data Analyst Apprenticeship is open to both new recruits and existing employees who wish to enhance their data analysis skills. Apprenticeships are available to individuals aged 16 and over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-Principles of Data
– Customer & User Experience
– Manipulation & Visualisation
– Data Architecture
& Cloud
– Analysis & Statistics
– Professional growth and
EPA prep

A Data Analyst apprentice can unlock significant value for your business by transforming data into actionable insights that drive decision-making and improve customer outcomes. Trained in data manipulation, visualisation, and advanced statistical analysis, they can identify trends, detect root causes, and deliver impactful reports that support strategic objectives. Their expertise in data architecture, cloud technologies, and big data allows them to design efficient data systems and ensure data flows seamlessly across platforms. By helping you understand user experiences and prioritising business requirements, they enable more customer-centric decisions. Ultimately, they empower your organisation to make data-driven choices that enhance efficiency, innovation, and competitiveness.

Find out more

Cyber Security Technologist

Cyber Security Technologist

Level 4 Apprenticeship

(Pathways for Risk Analyst, Engineer, Defend & Respond)

Protecting your organisations data and people

Our Cyber Security Technologist programme is designed to provide an understanding of cyber security through training to help safeguard your businesses systems, information and personal data from attack and unauthorised access.

Apply Now
Cyber Security Technologist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Cyber Security Technologist Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Cyber Security Technologist

Why choose MetaGedu Apprenticeship?

Protecting Your Organisation

Analyse and evaluate security threats and hazards to systems and services. Undertaking risk assessments and proposing action

Stay a Step Ahead of the Threat

Recommend improvements to your business’s cyber security based on research into future potential cyber threats

Show you are Cyber Ready

Through developing your staff on a cyber security apprenticeship, you are proving to your supply chain that you are prepared to face the threat

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Cyber Security Technologist Apprenticeship is a comprehensive training programme designed to equip apprentices with the essential skills needed to protect organisations from cyber threats. This apprenticeship combines theoretical learning with hands-on workplace experience to ensure apprentices gain expertise in cyber security, system protection, and risk management. Apprentices will develop skills to respond to cyber threats, manage security operations, and contribute to the overall safety of digital infrastructure.

Yes, this apprenticeship is open to both new recruits and existing employees. It is an ideal opportunity for current staff looking to enhance their cyber security skills and knowledge. Apprenticeships are available for employees aged 16 or over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The Cyber Security Technologist Apprenticeship helps address skill shortages in the rapidly evolving field of cyber security. By training your existing workforce or recruiting new talent, you can develop specialists who are well-versed in protecting your systems, data, and networks from cyber threats. Apprentices will be able to take on critical tasks such as managing security protocols, responding to breaches, and implementing defensive measures. This helps strengthen your organisation’s overall security, reduce the risk of cyber attacks, and ensure compliance with industry regulations, ultimately leading to enhanced business continuity and productivity.

The modules will focus on key resposnibilities of this role –
 
-Cyber Security Fundamentals
– Operating Systems
– Security
– Active Defence
– Specialism Module
– Professional growth and EPA prep

A Cyber Security Technologist apprentice can significantly enhance your organisation’s security posture by safeguarding systems, data, and networks against cyber threats. With training in key areas such as network security, risk management, encryption, and disaster recovery, apprentices help mitigate the risks of data breaches and system vulnerabilities. Their understanding of modern technologies like cloud computing and virtualisation ensures your business stays ahead of evolving threats. Additionally, apprentices can implement proactive defence strategies, analyse security risks, and respond swiftly to security incidents, protecting your organisation from potential damage. Ultimately, their expertise in cyber security not only secures your business infrastructure but also supports long-term data integrity and compliance with industry standards.

Find out more

Information Communications Technician

Information Communications Technician

Level 3 Apprenticeship

(Support Technician or Network Technician)

Keep your businesses IT infrastructure running smoothly

Our Information Communication Technician programme is the perfect way to expand your businesses IT department by increasing the number of technicians. 

Apply Now
Information Communications Technician

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Information Communications Technician Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Information Communications Technician

Why choose MetaGedu Apprenticeship?

Reduce Downtime

ICT technicians ensure that your business-critical systems continue to functions. Taking a proactive approach to maintenance, avoiding system downtime and errors

Increase in Problem Solving capability

Increasing your businesses capability in root cause problem solving, basic network addressing and cloudbased services

Improve Security

Apprentices develop an awareness of the key security principals, physical networks, remote operation of devices, test plans and network protocols

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Information Communications Technician Apprenticeship is a structured training programme that combines theoretical learning with practical experience to help technicians develop the essential skills needed to work in information and communication technology (ICT). Apprentices will gain the expertise required to interpret technical specifications, troubleshoot issues, diagnose faults, and ensure the security of systems, preparing them for a successful career in the tech sector.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The Information Communications Technician Apprenticeship offers a cost-effective way to address skills shortages and boost staff retention. By investing in apprenticeships, you can develop your existing workforce and ensure they have the relevant technical expertise to tackle complex ICT challenges. Apprentices will gain essential skills in interpreting technical documents, diagnosing faults, resolving technical issues, and maintaining system security. These skills will help improve operational efficiency, reduce downtime, and increase productivity across your organisation.

The modules will focus on key resposnibilities of this role –
 
-Interpret technical specifications
– Establish &
diagnose faults
– Security
– Resolving technical
issues
– Testing methodologies
– Professional growth and EPA prep

An Information Communications Technician apprentice can significantly enhance your business by ensuring the smooth operation of IT infrastructure. They are trained to interpret technical documentation, diagnose faults, and provide remote support, which helps maintain efficient and secure systems. With a strong understanding of network fundamentals, security principles, and preventative maintenance, apprentices can proactively resolve technical issues, reduce downtime, and improve system reliability. Their skills in testing methodologies and evaluating system performance contribute to optimal IT functionality. Additionally, they bring value by supporting IT team growth, allowing your business to scale its technical capabilities and improve overall service delivery.

Find out more

Data Fundamentals for HR Professionals

Data Fundamentals for HR Professionals

HR Professionals that routinely use data as part of their role

Our Data Fundamentals for HR Professionals programme is for people managers and leaders that work with data as part of their role at all levels of experience.

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals for HR Professionals

Why choose MetaGedu Apprenticeship?

Creating expert in your space

• Introduction to data

• Understanding Excel and becoming an expert in spreadsheets

• Understanding databases

• Statistics and analysis in HR

• Power BI

• Data driven HR Decisions

• The data behind attrition rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us
Find out more

Data Fundamentals for Managers

Data Fundamentals for Managers

Leaders and managers that routinely use data as part of their role

Our Data Fundamentals for Managers programme is for people managers and leaders that work with data as part of their role at all levels of experience.

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals for Managers

Why choose MetaGedu Apprenticeship?

Creating expert in your space

• Introduction to data

• Understanding Excel and becoming an expert in spreadsheets

• Data for leadership

• Statistics and analysis

• Power BI

• Data driven management decisions

• Process & automation

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Fundamentals for Managers Apprenticeship is a structured training programme designed to provide managers with the essential skills needed to make data-driven decisions. This apprenticeship combines practical, workplace-based experience with theoretical learning, allowing managers to develop their ability to handle data, interpret reports, and use data to lead and coach their teams effectively.

Yes, the Data Fundamentals for Managers Apprenticeship is available to both new recruits and existing employees. It is an excellent opportunity to upskill your current management team by enhancing their data handling and decision-making skills. Employees aged 16 and over can apply.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Data Sources
– Dashboards & Statistics
– Handling Data
– Data Driven Decisions
– Automation
– Leading and Coaching

A Data Fundamentals for Managers apprentice can bring significant value by enabling more informed decision-making and improving data-driven strategies within your business. They are trained to use tools like Excel for data handling, analysis, and presentation, helping teams uncover trends, model data, and communicate insights effectively. By automating processes and ensuring data security, they can enhance operational efficiency. Furthermore, their ability to lead in a data-driven environment and coach others on best practices allows for better integration of data into everyday business operations, ultimately driving growth and supporting informed decision-making across all levels of the organisation.

Find out more

First Line Manager

First Line Manager

Level 3 Apprenticeship

First line managers with operational or project responsibilities

Our first line manager programme prepares learners to provide direction, instruction and guidance to ensure the achievement of set goals

Apply Now
First Line Manager

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Team Leader or Supervisor apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

First Line Manager

Why choose MetaGedu Apprenticeship?

Skill for the future

Support and develop team members. Resolve problems. Manage teams and projects to a defined outcome

Creating expert in your space

Specifically designed for your business, apprentices become highly competent experts whilst working towards a recognised qualification

Preparing for future career paths

Next steps could include our Data Fundamentals programme. as well as further management qualifications

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The First Line Manager Apprenticeship is a comprehensive training programme designed to develop the skills required for managing teams and resources effectively. Apprentices will combine theoretical learning with practical on-the-job experience to gain expertise in leadership, performance management, and driving change. This apprenticeship prepares individuals to manage day-to-day operations, support team performance, and deliver on business objectives.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The First Line Manager Apprenticeship is an excellent solution for addressing skills gaps and enhancing staff retention. By enrolling apprentices, your business can develop skilled leaders who are capable of managing teams effectively and supporting business growth. Apprentices will help optimise team performance, improve communication, and drive operational efficiency. This leads to better customer service, higher productivity, and a more motivated and engaged workforce.

The modules will focus on key resposnibilities of this role –
 
– Managing Self
– Managing Others
– Managing Relationships
– Managing Organisations
– Managing Change

A First Line Manager apprentice can add substantial value by improving team performance, managing resources efficiently, and driving successful project outcomes. With training in emotional intelligence, performance management, and leadership styles, they are equipped to motivate teams, manage workloads, and foster a positive work environment. Their ability to align goals with organisational strategy, provide constructive feedback, and manage conflict helps optimise team dynamics. Additionally, they contribute to operational efficiency by overseeing budgets, analysing data, and leading change initiatives, ensuring that resources are allocated effectively and business objectives are achieved.

Find out more

Senior Financial Services Customer Advisor

Senior Financial Services Customer Advisor

Level 3 Apprenticeship

Supporting customers in banks, building societies and other financial institutions

Our Senior Financial Services Customer Advisor programme is for customer facing staff that require a high level of technical knowledge across a range of products.

Apply Now
Senior Financial Services Customer Advisor

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Senior Financial Services Customer Advisor apprenticeship.

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Senior Financial Services Customer Advisor

Why choose MetaGedu Apprenticeship?

Finance Skills

Employers will benefit from apprentices covering topics that develop skills and understanding in the world of financial services

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

The Senior Financial Services Customer Advisor programme is a gateway for leaders of the future

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

This apprenticeship is designed to equip individuals with the skills and knowledge required to provide high-quality customer service in the financial services industry. It includes both formal training and practical experience within the workplace, covering areas such as customer relations, financial products, industry regulations, and effective communication.

No, apprenticeships are available to both new recruits and existing employees. The scheme allows businesses to train existing staff to enhance their skills and performance. Apprenticeships are open to employees aged 16 and over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-World of Financial
Services
– Regulation
– Customer Service
– Product & Services
– Building Impactful Relationships
– Professional growth and EPA prep

A Senior Financial Services Customer Advisor apprentice can provide significant value by enhancing customer service and improving client satisfaction in your financial institution. With in-depth knowledge of financial products such as pensions, mortgages, life insurance, and savings, they can offer tailored advice, resolve complex customer queries, and ensure that clients fully understand their options. Their understanding of UK financial regulations and ability to navigate compliance ensures your business operates within the legal framework, mitigating risks. Apprentices also bring skills in problem-solving, complaint handling, and building strong customer relationships, helping to improve the overall customer experience and retention. Their professional communication and negotiation skills contribute to more effective meetings and higher client satisfaction, ultimately driving business growth.

Find out more

Data Fundamentals

Data Fundamentals​

Level 3 Data Technician Apprenticeship
including Power BI

Develop your organisations data skills and unlock its potential

Our Data Fundamentals programme is the ideal entry point for new starters into their career in data or to upskill existing managers and key staff in the power of data. 

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals

Why choose MetaGedu Apprenticeship?

Improve Decision Making

Data fundamentals equips staff with the skills they need to handle, interpret and report on data accurately and efficiently. Leading to well informed efficient, wellinformed decision making

Increase Efficiency and Enhance Technical Literacy

Create more efficient and confident teams through enhanced knowledge of critical tools such as Excel, Power BI resulting in time and effort savings

Grow Your Business with the power of data insights

Using data storytelling to engage and inspire. Targeting key customers through data insights to improve conversion rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Fundamentals Apprenticeship is a training programme that equips apprentices with the foundational skills needed to handle, analyse, and interpret data effectively. It combines theoretical learning with practical experience, allowing apprentices to apply their knowledge in real-world business settings. Apprentices will gain expertise in tools such as Microsoft Excel and Power BI, data handling techniques, and data-driven decision-making processes.

Yes, this apprenticeship is available to both new recruits and existing employees. It’s a great opportunity for current staff to enhance their data handling and analysis skills. Apprenticeships are open to employees aged 16 or over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-Data Sources
– Dashboards & Statistics
– Handling Data
– Data Driven Decisions
– Process & Automation
– Professional growth and
EPA prep

A Data Technician apprentice can significantly enhance your organisation by improving data handling, analysis, and reporting capabilities. Trained in tools like Microsoft Excel and Power BI, apprentices can help unlock the potential of your business’s data, identifying trends, visualising insights, and enabling data-driven decision-making. They can streamline data processes, ensure data security, and comply with industry standards, improving efficiency across departments. By automating data workflows and utilising low-code tools, they can further optimise operations. Overall, their ability to interpret and communicate data effectively allows your business to make informed decisions, drive growth, and stay competitive in an increasingly data-driven world.

Find out more

Customer Service Specialist

Customer Service Specialist

Level 3 Apprenticeship

Customer facing roles in a range of businesses and environments

Our Customer services specialist apprenticeship programme prepares learners to resolve a range of complex and ongoing customer problems

Apply Now
Customer Service Specialist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Customer Service Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Customer Service Specialist

Why choose MetaGedu Apprenticeship?

Skill for the future

Dealing with complex and technical requests, acting as an escalation point for complex customer issues

Creating expert in your space

Specifically designed for your business, apprentices become highly competent experts whilst working towards a recognised qualification

Preparing for future career paths

Next steps could include Team Leader/ Supervisor and HR Support

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Customer Service Specialist Apprenticeship is a structured training programme that combines theoretical learning with hands-on workplace experience. Apprentices will gain the skills needed to provide exceptional customer service, deal with complex customer issues, and improve internal processes. This apprenticeship covers a variety of essential customer service skills to enhance both customer satisfaction and business performance.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The Customer Service Specialist Apprenticeship focuses on essential skills such as:
 
 
-Develop Self
-Organisations
– Communication & Interpersonal Skills
– Dealing with Complex Issues
– Teamwork & Leadership
– Improving Process
& Procedures

A Customer Service apprentice can significantly enhance your business by improving customer satisfaction and resolving complex issues effectively. They are trained to handle challenging customer situations, ensuring loyalty and retention through emotional intelligence and active listening. Their understanding of customer needs and expectations allows them to deliver tailored solutions, improving the overall customer experience. Additionally, apprentices contribute to team collaboration, coaching colleagues, and helping streamline processes for continuous improvement. Their ability to use data for decision-making and process enhancement can lead to more efficient operations and better customer outcomes, ultimately supporting business growth.

Find out more

Management (Operations or Departmental)

“Leadership and learning are indispensable to each other” – John F. Kennedy

Quality management at a departmental and operational level is the beating heart day to do day operations in any business. Exceptional performance in this aspect of your business can take your organisation to the next level and allow you to have the edge over your competition.

Find out more

Management

“Success in management requires learning as fast as the world is changing.” – Warren Bennis

 

Effective management is a prerequisite for business success. Put simply even the best business models fail in the absence of quality leadership.

Find out more
Business Administrator

Business Administrator (Level 3)

“A great opera house isn’t run by a director, but by a great administrator.”  – Steven Berkoff

Effective business administration is the beating heart of any business and allows organisations run smoothly and reach their potential. We want to work with you to develop an apprenticeship which is built around the needs of your business. Through a close partnership we will upskill apprentices turning them into skilled Business Administrators who will be a valuable asset to your organisation and give you the edge on your competitors.

Find out more

Finance

Investment Operations Specialist

Investment Operations Specialist

For those carrying out investment transactions on behalf of individuals or organisations

Our Investment Operations Specialist programme is for those working in the administrative areas of financial services, performing complex and specialised tasks.

Apply Now
Investment Operations Specialist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Investment Operations Specialist & CISI Investment Operations Certificate

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and Progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Investment Operations Specialist

Why choose MetaGedu Apprenticeship?

Creating experts in your space

• Blockchain technology

• Data analytics and automation

• Regulation and compliance

• Financial crime checks

• Valuation of complex

investment portfolios

• Resolving complex issues

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Investment Operations Specialist Apprenticeship is a training programme aimed at providing individuals with the skills and knowledge necessary to work in investment operations. It combines classroom learning with hands-on, practical experience within the workplace. This apprenticeship focuses on key areas such as securities, investment strategies, client services, risk management, and the systems and processes used within the investment sector.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Securities & Investment
– Client Services
– Products & Services
– System & Process
– Risk management

An Investment Operations Specialist apprentice can bring substantial value to your business by managing complex investment transactions and ensuring smooth operations within the financial services sector. With training in securities, risk management, and financial products, they can support the administration of stocks, bonds, and other investments on behalf of clients, ensuring compliance with key regulations such as the Financial Services Acts and FCA guidelines. Their expertise in client services, market protocols, and professional communication helps build strong client relationships while navigating the intricacies of financial markets. Additionally, their ability to manage operational and credit risks, alongside their knowledge of complex IT systems, allows them to mitigate risks and optimise systems, supporting the overall efficiency and security of investment operations.

Find out more

Investment Operations Technician

Investment Operations Technician

For those working in the operational and administrative areas of financial services

Our Investment Operations Technician programme is for those engaged in the administrative side of investment management, trading & reporting.

Apply Now
data technician

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Investment Operations Technician & CISI Investment Operations Certificate

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Investment Operations Technician

Why choose MetaGedu Apprenticeship?

Creating experts in your space

• Investment transaction matching

• Portfolio valuation

• Portfolio cash reconciliation & management

• Corporate actions processing

• Preparation of investment reports

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Investment Operations Technician Level 3 Apprenticeship is a UK training programme for people starting their careers in the investment and financial services industry. It prepares apprentices to work in the “operations” side of investment firms — basically making sure that all the behind-the-scenes processes of buying, selling, and managing investments run smoothly.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Industry Understanding
– Products
– Client Service
– System & Process
– Regulation & Compliance

An Investment Operations Technician apprentice can bring considerable value to your business by ensuring the smooth and efficient administration of investment management processes. With a strong understanding of financial markets, investment principles, and relevant products, they can support trading, reporting, and client service activities. Their knowledge of regulatory compliance and operational risk management helps safeguard your business from potential issues, ensuring adherence to financial services regulations. Additionally, apprentices contribute by mastering IT systems and understanding the risks associated with operational activities, allowing them to optimise processes and improve overall service delivery to clients. Their ability to manage client requirements and ensure smooth system functionality ultimately supports the growth and stability of your business in the investment sector.

Find out more

Compliance and Risk

Compliance and Risk

Level 3 Apprenticeship

Supporting customers in banks, building societies and other financial institutions

Our Compliance and Risk programme is for customer facing staff that require a high level of technical knowledge across a range of products.

Apply Now
Compliance and Risk

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Compliance and Risk Officer Apprenticeship CISI – Risk in Financial Services

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Compliance and Risk

Why choose MetaGedu Apprenticeship?

Balancing the Risk

Aligned with professional qualifications, the programme supports learners to understand the importance of compliance in a regulated environment and how to mitigate risk

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

The Importance of Regulation

Making your employees comfortable in the handling of data/MI/report writing, to find solutions to risk/compliance issues, in line with regulatory requirements

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Compliance and Risk Level 3 Apprenticeship is a training programme designed to develop early-career professionals who work in roles related to regulatory compliance, risk management, and governance within an organisation. It’s usually aimed at people working in sectors like financial services, insurance, legal services, and other regulated industries.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Introduction to Compliance & Risk
– Regulation
– Report writing
– Products & Services
– Building Impactful
Relationships
– Professional growth and
EPA prep

A Compliance and Risk apprentice can add substantial value to your business by helping ensure compliance with legal and regulatory requirements, particularly in the financial services sector. They are trained in understanding UK regulatory regimes, including the roles of the FCA and PRA, and can assist in preventing financial crimes such as money laundering. By supporting risk oversight, report writing, and helping manage complaints, they contribute to maintaining the integrity of your business operations. Their ability to build effective relationships, communicate clearly, and negotiate with clients or stakeholders ensures smooth operations and promotes a culture of compliance. Ultimately, their role helps mitigate risks, safeguard customer data, and protect your business from regulatory breaches.

Find out more

Insurance Practitioner

Insurance Practitioner

Level 3 Apprenticeship

Supporting the sale and renewal of insurance products

Our Insurance Practitioner programme is an entry into the industry, supporting
learners through the diverse insurance marketplace.

Apply Now
Insurance Practitioner

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Insurance Practitioner Apprenticeship. CII Certificate in Insurance

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Insurance Practitioner

Why choose MetaGedu Apprenticeship?

Skills for the future

Plan ahead with an Insurance Practitioner Apprenticeship. Compliment your workforce with home grown talent

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

Next steps from Insurance Practitioner include; Underwriting, Loss Adjusting, Broking, Compliance, Risk Management and Actuarial roles

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Insurance Practitioner Apprenticeship is a structured training programme that combines theoretical learning with practical experience in the insurance sector. Apprentices will develop the skills needed to support various functions within the industry, such as risk management, legal compliance, and customer service, while gaining knowledge of insurance products and services. This apprenticeship includes both classroom-based learning and hands-on training in the workplace.

Absolutely! The Insurance Practitioner Apprenticeship is not just for new recruits; it’s also an excellent opportunity for existing employees to further develop their skills and gain qualifications. Employees aged 16 or older can enrol in this apprenticeship.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-General Insurance
Business
– Products & Services
– Risk Management
– Regulation
– Legal
– Professional growth and EPA prep

An Insurance Practitioner apprentice can bring significant value to your business by supporting the efficient sale, renewal, and management of insurance products. With training in risk management, insurance regulations, and customer relationship building, they can help you navigate the diverse insurance marketplace while ensuring compliance with industry standards. Their understanding of both personal and commercial insurance products enables them to provide tailored solutions to clients, enhancing customer satisfaction and retention. Apprentices are also equipped with skills in time management, business etiquette, and handling legal and regulatory aspects, ensuring smooth operations and reducing risks associated with financial crime and non-compliance. Ultimately, their contribution can streamline processes, improve customer interactions, and support business growth.

Find out more

Content Creator

Content Creator

Level 3 Apprenticeship

Creating content to bring your business to a wider audience

Our Content Creator Apprenticeship is designed to support a range of businesses in the public, private and third sector engage with potential and existing customers.

Apply Now
Content Creator

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Content Creator Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Content Creator

Why choose MetaGedu Apprenticeship?

Skills for the future

Develop new talent to evolve your social media and website content

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

Next steps from Content Creator include; Multi-channel marketing, animation, and management roles

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us
Find out more

Data Analyst

Data Analyst

Level 4 Apprenticeship

Unlock the power of data

Our Data Analyst programme is ideal for those roles where data is used to make important, insight-based decisions. Data analysts help the business drive value for your customers through meaningful analysis.

Apply Now
Data Analyst

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Data Analyst Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Analyst​

Why choose MetaGedu Apprenticeship?

Improving Performance and Increasing Efficiency

Analysing data helps organisations assess performance. Allowing cost savings and efficiencies to be implemented

Act on Key Information

Data analysts work to understand and identify trends, adding market value. Interrogating data to support a range of functions

Grow Your Business with the power of data insights

Using data storytelling to engage and inspire. Targeting key customers through data insights to improve conversion rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Analyst Apprenticeship is a structured training programme designed to equip apprentices with the skills needed to analyse and interpret data effectively. Apprentices will learn how to manipulate and visualise data, use analytical tools, and gain insights that drive business decisions. The apprenticeship includes both a theoretical learning component and practical, on-the-job training, giving apprentices the opportunity to apply their knowledge in real-world settings.

Yes, the Data Analyst Apprenticeship is open to both new recruits and existing employees who wish to enhance their data analysis skills. Apprenticeships are available to individuals aged 16 and over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-Principles of Data
– Customer & User Experience
– Manipulation & Visualisation
– Data Architecture
& Cloud
– Analysis & Statistics
– Professional growth and
EPA prep

A Data Analyst apprentice can unlock significant value for your business by transforming data into actionable insights that drive decision-making and improve customer outcomes. Trained in data manipulation, visualisation, and advanced statistical analysis, they can identify trends, detect root causes, and deliver impactful reports that support strategic objectives. Their expertise in data architecture, cloud technologies, and big data allows them to design efficient data systems and ensure data flows seamlessly across platforms. By helping you understand user experiences and prioritising business requirements, they enable more customer-centric decisions. Ultimately, they empower your organisation to make data-driven choices that enhance efficiency, innovation, and competitiveness.

Find out more

Cyber Security Technologist

Cyber Security Technologist

Level 4 Apprenticeship

(Pathways for Risk Analyst, Engineer, Defend & Respond)

Protecting your organisations data and people

Our Cyber Security Technologist programme is designed to provide an understanding of cyber security through training to help safeguard your businesses systems, information and personal data from attack and unauthorised access.

Apply Now
Cyber Security Technologist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Cyber Security Technologist Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Cyber Security Technologist

Why choose MetaGedu Apprenticeship?

Protecting Your Organisation

Analyse and evaluate security threats and hazards to systems and services. Undertaking risk assessments and proposing action

Stay a Step Ahead of the Threat

Recommend improvements to your business’s cyber security based on research into future potential cyber threats

Show you are Cyber Ready

Through developing your staff on a cyber security apprenticeship, you are proving to your supply chain that you are prepared to face the threat

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Cyber Security Technologist Apprenticeship is a comprehensive training programme designed to equip apprentices with the essential skills needed to protect organisations from cyber threats. This apprenticeship combines theoretical learning with hands-on workplace experience to ensure apprentices gain expertise in cyber security, system protection, and risk management. Apprentices will develop skills to respond to cyber threats, manage security operations, and contribute to the overall safety of digital infrastructure.

Yes, this apprenticeship is open to both new recruits and existing employees. It is an ideal opportunity for current staff looking to enhance their cyber security skills and knowledge. Apprenticeships are available for employees aged 16 or over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The Cyber Security Technologist Apprenticeship helps address skill shortages in the rapidly evolving field of cyber security. By training your existing workforce or recruiting new talent, you can develop specialists who are well-versed in protecting your systems, data, and networks from cyber threats. Apprentices will be able to take on critical tasks such as managing security protocols, responding to breaches, and implementing defensive measures. This helps strengthen your organisation’s overall security, reduce the risk of cyber attacks, and ensure compliance with industry regulations, ultimately leading to enhanced business continuity and productivity.

The modules will focus on key resposnibilities of this role –
 
-Cyber Security Fundamentals
– Operating Systems
– Security
– Active Defence
– Specialism Module
– Professional growth and EPA prep

A Cyber Security Technologist apprentice can significantly enhance your organisation’s security posture by safeguarding systems, data, and networks against cyber threats. With training in key areas such as network security, risk management, encryption, and disaster recovery, apprentices help mitigate the risks of data breaches and system vulnerabilities. Their understanding of modern technologies like cloud computing and virtualisation ensures your business stays ahead of evolving threats. Additionally, apprentices can implement proactive defence strategies, analyse security risks, and respond swiftly to security incidents, protecting your organisation from potential damage. Ultimately, their expertise in cyber security not only secures your business infrastructure but also supports long-term data integrity and compliance with industry standards.

Find out more

Information Communications Technician

Information Communications Technician

Level 3 Apprenticeship

(Support Technician or Network Technician)

Keep your businesses IT infrastructure running smoothly

Our Information Communication Technician programme is the perfect way to expand your businesses IT department by increasing the number of technicians. 

Apply Now
Information Communications Technician

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Information Communications Technician Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Information Communications Technician

Why choose MetaGedu Apprenticeship?

Reduce Downtime

ICT technicians ensure that your business-critical systems continue to functions. Taking a proactive approach to maintenance, avoiding system downtime and errors

Increase in Problem Solving capability

Increasing your businesses capability in root cause problem solving, basic network addressing and cloudbased services

Improve Security

Apprentices develop an awareness of the key security principals, physical networks, remote operation of devices, test plans and network protocols

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Information Communications Technician Apprenticeship is a structured training programme that combines theoretical learning with practical experience to help technicians develop the essential skills needed to work in information and communication technology (ICT). Apprentices will gain the expertise required to interpret technical specifications, troubleshoot issues, diagnose faults, and ensure the security of systems, preparing them for a successful career in the tech sector.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The Information Communications Technician Apprenticeship offers a cost-effective way to address skills shortages and boost staff retention. By investing in apprenticeships, you can develop your existing workforce and ensure they have the relevant technical expertise to tackle complex ICT challenges. Apprentices will gain essential skills in interpreting technical documents, diagnosing faults, resolving technical issues, and maintaining system security. These skills will help improve operational efficiency, reduce downtime, and increase productivity across your organisation.

The modules will focus on key resposnibilities of this role –
 
-Interpret technical specifications
– Establish &
diagnose faults
– Security
– Resolving technical
issues
– Testing methodologies
– Professional growth and EPA prep

An Information Communications Technician apprentice can significantly enhance your business by ensuring the smooth operation of IT infrastructure. They are trained to interpret technical documentation, diagnose faults, and provide remote support, which helps maintain efficient and secure systems. With a strong understanding of network fundamentals, security principles, and preventative maintenance, apprentices can proactively resolve technical issues, reduce downtime, and improve system reliability. Their skills in testing methodologies and evaluating system performance contribute to optimal IT functionality. Additionally, they bring value by supporting IT team growth, allowing your business to scale its technical capabilities and improve overall service delivery.

Find out more

Data Fundamentals for HR Professionals

Data Fundamentals for HR Professionals

HR Professionals that routinely use data as part of their role

Our Data Fundamentals for HR Professionals programme is for people managers and leaders that work with data as part of their role at all levels of experience.

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals for HR Professionals

Why choose MetaGedu Apprenticeship?

Creating expert in your space

• Introduction to data

• Understanding Excel and becoming an expert in spreadsheets

• Understanding databases

• Statistics and analysis in HR

• Power BI

• Data driven HR Decisions

• The data behind attrition rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us
Find out more

Data Fundamentals for Managers

Data Fundamentals for Managers

Leaders and managers that routinely use data as part of their role

Our Data Fundamentals for Managers programme is for people managers and leaders that work with data as part of their role at all levels of experience.

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals for Managers

Why choose MetaGedu Apprenticeship?

Creating expert in your space

• Introduction to data

• Understanding Excel and becoming an expert in spreadsheets

• Data for leadership

• Statistics and analysis

• Power BI

• Data driven management decisions

• Process & automation

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Fundamentals for Managers Apprenticeship is a structured training programme designed to provide managers with the essential skills needed to make data-driven decisions. This apprenticeship combines practical, workplace-based experience with theoretical learning, allowing managers to develop their ability to handle data, interpret reports, and use data to lead and coach their teams effectively.

Yes, the Data Fundamentals for Managers Apprenticeship is available to both new recruits and existing employees. It is an excellent opportunity to upskill your current management team by enhancing their data handling and decision-making skills. Employees aged 16 and over can apply.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Data Sources
– Dashboards & Statistics
– Handling Data
– Data Driven Decisions
– Automation
– Leading and Coaching

A Data Fundamentals for Managers apprentice can bring significant value by enabling more informed decision-making and improving data-driven strategies within your business. They are trained to use tools like Excel for data handling, analysis, and presentation, helping teams uncover trends, model data, and communicate insights effectively. By automating processes and ensuring data security, they can enhance operational efficiency. Furthermore, their ability to lead in a data-driven environment and coach others on best practices allows for better integration of data into everyday business operations, ultimately driving growth and supporting informed decision-making across all levels of the organisation.

Find out more

First Line Manager

First Line Manager

Level 3 Apprenticeship

First line managers with operational or project responsibilities

Our first line manager programme prepares learners to provide direction, instruction and guidance to ensure the achievement of set goals

Apply Now
First Line Manager

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Team Leader or Supervisor apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

First Line Manager

Why choose MetaGedu Apprenticeship?

Skill for the future

Support and develop team members. Resolve problems. Manage teams and projects to a defined outcome

Creating expert in your space

Specifically designed for your business, apprentices become highly competent experts whilst working towards a recognised qualification

Preparing for future career paths

Next steps could include our Data Fundamentals programme. as well as further management qualifications

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The First Line Manager Apprenticeship is a comprehensive training programme designed to develop the skills required for managing teams and resources effectively. Apprentices will combine theoretical learning with practical on-the-job experience to gain expertise in leadership, performance management, and driving change. This apprenticeship prepares individuals to manage day-to-day operations, support team performance, and deliver on business objectives.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The First Line Manager Apprenticeship is an excellent solution for addressing skills gaps and enhancing staff retention. By enrolling apprentices, your business can develop skilled leaders who are capable of managing teams effectively and supporting business growth. Apprentices will help optimise team performance, improve communication, and drive operational efficiency. This leads to better customer service, higher productivity, and a more motivated and engaged workforce.

The modules will focus on key resposnibilities of this role –
 
– Managing Self
– Managing Others
– Managing Relationships
– Managing Organisations
– Managing Change

A First Line Manager apprentice can add substantial value by improving team performance, managing resources efficiently, and driving successful project outcomes. With training in emotional intelligence, performance management, and leadership styles, they are equipped to motivate teams, manage workloads, and foster a positive work environment. Their ability to align goals with organisational strategy, provide constructive feedback, and manage conflict helps optimise team dynamics. Additionally, they contribute to operational efficiency by overseeing budgets, analysing data, and leading change initiatives, ensuring that resources are allocated effectively and business objectives are achieved.

Find out more

Senior Financial Services Customer Advisor

Senior Financial Services Customer Advisor

Level 3 Apprenticeship

Supporting customers in banks, building societies and other financial institutions

Our Senior Financial Services Customer Advisor programme is for customer facing staff that require a high level of technical knowledge across a range of products.

Apply Now
Senior Financial Services Customer Advisor

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Senior Financial Services Customer Advisor apprenticeship.

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Senior Financial Services Customer Advisor

Why choose MetaGedu Apprenticeship?

Finance Skills

Employers will benefit from apprentices covering topics that develop skills and understanding in the world of financial services

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

The Senior Financial Services Customer Advisor programme is a gateway for leaders of the future

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

This apprenticeship is designed to equip individuals with the skills and knowledge required to provide high-quality customer service in the financial services industry. It includes both formal training and practical experience within the workplace, covering areas such as customer relations, financial products, industry regulations, and effective communication.

No, apprenticeships are available to both new recruits and existing employees. The scheme allows businesses to train existing staff to enhance their skills and performance. Apprenticeships are open to employees aged 16 and over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-World of Financial
Services
– Regulation
– Customer Service
– Product & Services
– Building Impactful Relationships
– Professional growth and EPA prep

A Senior Financial Services Customer Advisor apprentice can provide significant value by enhancing customer service and improving client satisfaction in your financial institution. With in-depth knowledge of financial products such as pensions, mortgages, life insurance, and savings, they can offer tailored advice, resolve complex customer queries, and ensure that clients fully understand their options. Their understanding of UK financial regulations and ability to navigate compliance ensures your business operates within the legal framework, mitigating risks. Apprentices also bring skills in problem-solving, complaint handling, and building strong customer relationships, helping to improve the overall customer experience and retention. Their professional communication and negotiation skills contribute to more effective meetings and higher client satisfaction, ultimately driving business growth.

Find out more

Data Fundamentals

Data Fundamentals​

Level 3 Data Technician Apprenticeship
including Power BI

Develop your organisations data skills and unlock its potential

Our Data Fundamentals programme is the ideal entry point for new starters into their career in data or to upskill existing managers and key staff in the power of data. 

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals

Why choose MetaGedu Apprenticeship?

Improve Decision Making

Data fundamentals equips staff with the skills they need to handle, interpret and report on data accurately and efficiently. Leading to well informed efficient, wellinformed decision making

Increase Efficiency and Enhance Technical Literacy

Create more efficient and confident teams through enhanced knowledge of critical tools such as Excel, Power BI resulting in time and effort savings

Grow Your Business with the power of data insights

Using data storytelling to engage and inspire. Targeting key customers through data insights to improve conversion rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Fundamentals Apprenticeship is a training programme that equips apprentices with the foundational skills needed to handle, analyse, and interpret data effectively. It combines theoretical learning with practical experience, allowing apprentices to apply their knowledge in real-world business settings. Apprentices will gain expertise in tools such as Microsoft Excel and Power BI, data handling techniques, and data-driven decision-making processes.

Yes, this apprenticeship is available to both new recruits and existing employees. It’s a great opportunity for current staff to enhance their data handling and analysis skills. Apprenticeships are open to employees aged 16 or over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-Data Sources
– Dashboards & Statistics
– Handling Data
– Data Driven Decisions
– Process & Automation
– Professional growth and
EPA prep

A Data Technician apprentice can significantly enhance your organisation by improving data handling, analysis, and reporting capabilities. Trained in tools like Microsoft Excel and Power BI, apprentices can help unlock the potential of your business’s data, identifying trends, visualising insights, and enabling data-driven decision-making. They can streamline data processes, ensure data security, and comply with industry standards, improving efficiency across departments. By automating data workflows and utilising low-code tools, they can further optimise operations. Overall, their ability to interpret and communicate data effectively allows your business to make informed decisions, drive growth, and stay competitive in an increasingly data-driven world.

Find out more

Customer Service Specialist

Customer Service Specialist

Level 3 Apprenticeship

Customer facing roles in a range of businesses and environments

Our Customer services specialist apprenticeship programme prepares learners to resolve a range of complex and ongoing customer problems

Apply Now
Customer Service Specialist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Customer Service Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Customer Service Specialist

Why choose MetaGedu Apprenticeship?

Skill for the future

Dealing with complex and technical requests, acting as an escalation point for complex customer issues

Creating expert in your space

Specifically designed for your business, apprentices become highly competent experts whilst working towards a recognised qualification

Preparing for future career paths

Next steps could include Team Leader/ Supervisor and HR Support

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Customer Service Specialist Apprenticeship is a structured training programme that combines theoretical learning with hands-on workplace experience. Apprentices will gain the skills needed to provide exceptional customer service, deal with complex customer issues, and improve internal processes. This apprenticeship covers a variety of essential customer service skills to enhance both customer satisfaction and business performance.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The Customer Service Specialist Apprenticeship focuses on essential skills such as:
 
 
-Develop Self
-Organisations
– Communication & Interpersonal Skills
– Dealing with Complex Issues
– Teamwork & Leadership
– Improving Process
& Procedures

A Customer Service apprentice can significantly enhance your business by improving customer satisfaction and resolving complex issues effectively. They are trained to handle challenging customer situations, ensuring loyalty and retention through emotional intelligence and active listening. Their understanding of customer needs and expectations allows them to deliver tailored solutions, improving the overall customer experience. Additionally, apprentices contribute to team collaboration, coaching colleagues, and helping streamline processes for continuous improvement. Their ability to use data for decision-making and process enhancement can lead to more efficient operations and better customer outcomes, ultimately supporting business growth.

Find out more

Financial Services Administrator

“Predicting rain doesn’t count – building arks does”  – Warren Buffett

 

The backbone of the organisation, possessing an eye for detail, meticulously managing documents, records and time.

Find out more

Digital & IT

Investment Operations Specialist

Investment Operations Specialist

For those carrying out investment transactions on behalf of individuals or organisations

Our Investment Operations Specialist programme is for those working in the administrative areas of financial services, performing complex and specialised tasks.

Apply Now
Investment Operations Specialist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Investment Operations Specialist & CISI Investment Operations Certificate

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and Progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Investment Operations Specialist

Why choose MetaGedu Apprenticeship?

Creating experts in your space

• Blockchain technology

• Data analytics and automation

• Regulation and compliance

• Financial crime checks

• Valuation of complex

investment portfolios

• Resolving complex issues

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Investment Operations Specialist Apprenticeship is a training programme aimed at providing individuals with the skills and knowledge necessary to work in investment operations. It combines classroom learning with hands-on, practical experience within the workplace. This apprenticeship focuses on key areas such as securities, investment strategies, client services, risk management, and the systems and processes used within the investment sector.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Securities & Investment
– Client Services
– Products & Services
– System & Process
– Risk management

An Investment Operations Specialist apprentice can bring substantial value to your business by managing complex investment transactions and ensuring smooth operations within the financial services sector. With training in securities, risk management, and financial products, they can support the administration of stocks, bonds, and other investments on behalf of clients, ensuring compliance with key regulations such as the Financial Services Acts and FCA guidelines. Their expertise in client services, market protocols, and professional communication helps build strong client relationships while navigating the intricacies of financial markets. Additionally, their ability to manage operational and credit risks, alongside their knowledge of complex IT systems, allows them to mitigate risks and optimise systems, supporting the overall efficiency and security of investment operations.

Find out more

Investment Operations Technician

Investment Operations Technician

For those working in the operational and administrative areas of financial services

Our Investment Operations Technician programme is for those engaged in the administrative side of investment management, trading & reporting.

Apply Now
data technician

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Investment Operations Technician & CISI Investment Operations Certificate

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Investment Operations Technician

Why choose MetaGedu Apprenticeship?

Creating experts in your space

• Investment transaction matching

• Portfolio valuation

• Portfolio cash reconciliation & management

• Corporate actions processing

• Preparation of investment reports

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Investment Operations Technician Level 3 Apprenticeship is a UK training programme for people starting their careers in the investment and financial services industry. It prepares apprentices to work in the “operations” side of investment firms — basically making sure that all the behind-the-scenes processes of buying, selling, and managing investments run smoothly.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Industry Understanding
– Products
– Client Service
– System & Process
– Regulation & Compliance

An Investment Operations Technician apprentice can bring considerable value to your business by ensuring the smooth and efficient administration of investment management processes. With a strong understanding of financial markets, investment principles, and relevant products, they can support trading, reporting, and client service activities. Their knowledge of regulatory compliance and operational risk management helps safeguard your business from potential issues, ensuring adherence to financial services regulations. Additionally, apprentices contribute by mastering IT systems and understanding the risks associated with operational activities, allowing them to optimise processes and improve overall service delivery to clients. Their ability to manage client requirements and ensure smooth system functionality ultimately supports the growth and stability of your business in the investment sector.

Find out more

Compliance and Risk

Compliance and Risk

Level 3 Apprenticeship

Supporting customers in banks, building societies and other financial institutions

Our Compliance and Risk programme is for customer facing staff that require a high level of technical knowledge across a range of products.

Apply Now
Compliance and Risk

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Compliance and Risk Officer Apprenticeship CISI – Risk in Financial Services

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Compliance and Risk

Why choose MetaGedu Apprenticeship?

Balancing the Risk

Aligned with professional qualifications, the programme supports learners to understand the importance of compliance in a regulated environment and how to mitigate risk

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

The Importance of Regulation

Making your employees comfortable in the handling of data/MI/report writing, to find solutions to risk/compliance issues, in line with regulatory requirements

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Compliance and Risk Level 3 Apprenticeship is a training programme designed to develop early-career professionals who work in roles related to regulatory compliance, risk management, and governance within an organisation. It’s usually aimed at people working in sectors like financial services, insurance, legal services, and other regulated industries.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Introduction to Compliance & Risk
– Regulation
– Report writing
– Products & Services
– Building Impactful
Relationships
– Professional growth and
EPA prep

A Compliance and Risk apprentice can add substantial value to your business by helping ensure compliance with legal and regulatory requirements, particularly in the financial services sector. They are trained in understanding UK regulatory regimes, including the roles of the FCA and PRA, and can assist in preventing financial crimes such as money laundering. By supporting risk oversight, report writing, and helping manage complaints, they contribute to maintaining the integrity of your business operations. Their ability to build effective relationships, communicate clearly, and negotiate with clients or stakeholders ensures smooth operations and promotes a culture of compliance. Ultimately, their role helps mitigate risks, safeguard customer data, and protect your business from regulatory breaches.

Find out more

Insurance Practitioner

Insurance Practitioner

Level 3 Apprenticeship

Supporting the sale and renewal of insurance products

Our Insurance Practitioner programme is an entry into the industry, supporting
learners through the diverse insurance marketplace.

Apply Now
Insurance Practitioner

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Insurance Practitioner Apprenticeship. CII Certificate in Insurance

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Insurance Practitioner

Why choose MetaGedu Apprenticeship?

Skills for the future

Plan ahead with an Insurance Practitioner Apprenticeship. Compliment your workforce with home grown talent

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

Next steps from Insurance Practitioner include; Underwriting, Loss Adjusting, Broking, Compliance, Risk Management and Actuarial roles

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Insurance Practitioner Apprenticeship is a structured training programme that combines theoretical learning with practical experience in the insurance sector. Apprentices will develop the skills needed to support various functions within the industry, such as risk management, legal compliance, and customer service, while gaining knowledge of insurance products and services. This apprenticeship includes both classroom-based learning and hands-on training in the workplace.

Absolutely! The Insurance Practitioner Apprenticeship is not just for new recruits; it’s also an excellent opportunity for existing employees to further develop their skills and gain qualifications. Employees aged 16 or older can enrol in this apprenticeship.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-General Insurance
Business
– Products & Services
– Risk Management
– Regulation
– Legal
– Professional growth and EPA prep

An Insurance Practitioner apprentice can bring significant value to your business by supporting the efficient sale, renewal, and management of insurance products. With training in risk management, insurance regulations, and customer relationship building, they can help you navigate the diverse insurance marketplace while ensuring compliance with industry standards. Their understanding of both personal and commercial insurance products enables them to provide tailored solutions to clients, enhancing customer satisfaction and retention. Apprentices are also equipped with skills in time management, business etiquette, and handling legal and regulatory aspects, ensuring smooth operations and reducing risks associated with financial crime and non-compliance. Ultimately, their contribution can streamline processes, improve customer interactions, and support business growth.

Find out more

Content Creator

Content Creator

Level 3 Apprenticeship

Creating content to bring your business to a wider audience

Our Content Creator Apprenticeship is designed to support a range of businesses in the public, private and third sector engage with potential and existing customers.

Apply Now
Content Creator

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Content Creator Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Content Creator

Why choose MetaGedu Apprenticeship?

Skills for the future

Develop new talent to evolve your social media and website content

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

Next steps from Content Creator include; Multi-channel marketing, animation, and management roles

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us
Find out more

Data Analyst

Data Analyst

Level 4 Apprenticeship

Unlock the power of data

Our Data Analyst programme is ideal for those roles where data is used to make important, insight-based decisions. Data analysts help the business drive value for your customers through meaningful analysis.

Apply Now
Data Analyst

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Data Analyst Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Analyst​

Why choose MetaGedu Apprenticeship?

Improving Performance and Increasing Efficiency

Analysing data helps organisations assess performance. Allowing cost savings and efficiencies to be implemented

Act on Key Information

Data analysts work to understand and identify trends, adding market value. Interrogating data to support a range of functions

Grow Your Business with the power of data insights

Using data storytelling to engage and inspire. Targeting key customers through data insights to improve conversion rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Analyst Apprenticeship is a structured training programme designed to equip apprentices with the skills needed to analyse and interpret data effectively. Apprentices will learn how to manipulate and visualise data, use analytical tools, and gain insights that drive business decisions. The apprenticeship includes both a theoretical learning component and practical, on-the-job training, giving apprentices the opportunity to apply their knowledge in real-world settings.

Yes, the Data Analyst Apprenticeship is open to both new recruits and existing employees who wish to enhance their data analysis skills. Apprenticeships are available to individuals aged 16 and over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-Principles of Data
– Customer & User Experience
– Manipulation & Visualisation
– Data Architecture
& Cloud
– Analysis & Statistics
– Professional growth and
EPA prep

A Data Analyst apprentice can unlock significant value for your business by transforming data into actionable insights that drive decision-making and improve customer outcomes. Trained in data manipulation, visualisation, and advanced statistical analysis, they can identify trends, detect root causes, and deliver impactful reports that support strategic objectives. Their expertise in data architecture, cloud technologies, and big data allows them to design efficient data systems and ensure data flows seamlessly across platforms. By helping you understand user experiences and prioritising business requirements, they enable more customer-centric decisions. Ultimately, they empower your organisation to make data-driven choices that enhance efficiency, innovation, and competitiveness.

Find out more

Cyber Security Technologist

Cyber Security Technologist

Level 4 Apprenticeship

(Pathways for Risk Analyst, Engineer, Defend & Respond)

Protecting your organisations data and people

Our Cyber Security Technologist programme is designed to provide an understanding of cyber security through training to help safeguard your businesses systems, information and personal data from attack and unauthorised access.

Apply Now
Cyber Security Technologist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 4 Cyber Security Technologist Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Cyber Security Technologist

Why choose MetaGedu Apprenticeship?

Protecting Your Organisation

Analyse and evaluate security threats and hazards to systems and services. Undertaking risk assessments and proposing action

Stay a Step Ahead of the Threat

Recommend improvements to your business’s cyber security based on research into future potential cyber threats

Show you are Cyber Ready

Through developing your staff on a cyber security apprenticeship, you are proving to your supply chain that you are prepared to face the threat

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Cyber Security Technologist Apprenticeship is a comprehensive training programme designed to equip apprentices with the essential skills needed to protect organisations from cyber threats. This apprenticeship combines theoretical learning with hands-on workplace experience to ensure apprentices gain expertise in cyber security, system protection, and risk management. Apprentices will develop skills to respond to cyber threats, manage security operations, and contribute to the overall safety of digital infrastructure.

Yes, this apprenticeship is open to both new recruits and existing employees. It is an ideal opportunity for current staff looking to enhance their cyber security skills and knowledge. Apprenticeships are available for employees aged 16 or over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The Cyber Security Technologist Apprenticeship helps address skill shortages in the rapidly evolving field of cyber security. By training your existing workforce or recruiting new talent, you can develop specialists who are well-versed in protecting your systems, data, and networks from cyber threats. Apprentices will be able to take on critical tasks such as managing security protocols, responding to breaches, and implementing defensive measures. This helps strengthen your organisation’s overall security, reduce the risk of cyber attacks, and ensure compliance with industry regulations, ultimately leading to enhanced business continuity and productivity.

The modules will focus on key resposnibilities of this role –
 
-Cyber Security Fundamentals
– Operating Systems
– Security
– Active Defence
– Specialism Module
– Professional growth and EPA prep

A Cyber Security Technologist apprentice can significantly enhance your organisation’s security posture by safeguarding systems, data, and networks against cyber threats. With training in key areas such as network security, risk management, encryption, and disaster recovery, apprentices help mitigate the risks of data breaches and system vulnerabilities. Their understanding of modern technologies like cloud computing and virtualisation ensures your business stays ahead of evolving threats. Additionally, apprentices can implement proactive defence strategies, analyse security risks, and respond swiftly to security incidents, protecting your organisation from potential damage. Ultimately, their expertise in cyber security not only secures your business infrastructure but also supports long-term data integrity and compliance with industry standards.

Find out more

Information Communications Technician

Information Communications Technician

Level 3 Apprenticeship

(Support Technician or Network Technician)

Keep your businesses IT infrastructure running smoothly

Our Information Communication Technician programme is the perfect way to expand your businesses IT department by increasing the number of technicians. 

Apply Now
Information Communications Technician

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Information Communications Technician Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Information Communications Technician

Why choose MetaGedu Apprenticeship?

Reduce Downtime

ICT technicians ensure that your business-critical systems continue to functions. Taking a proactive approach to maintenance, avoiding system downtime and errors

Increase in Problem Solving capability

Increasing your businesses capability in root cause problem solving, basic network addressing and cloudbased services

Improve Security

Apprentices develop an awareness of the key security principals, physical networks, remote operation of devices, test plans and network protocols

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Information Communications Technician Apprenticeship is a structured training programme that combines theoretical learning with practical experience to help technicians develop the essential skills needed to work in information and communication technology (ICT). Apprentices will gain the expertise required to interpret technical specifications, troubleshoot issues, diagnose faults, and ensure the security of systems, preparing them for a successful career in the tech sector.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The Information Communications Technician Apprenticeship offers a cost-effective way to address skills shortages and boost staff retention. By investing in apprenticeships, you can develop your existing workforce and ensure they have the relevant technical expertise to tackle complex ICT challenges. Apprentices will gain essential skills in interpreting technical documents, diagnosing faults, resolving technical issues, and maintaining system security. These skills will help improve operational efficiency, reduce downtime, and increase productivity across your organisation.

The modules will focus on key resposnibilities of this role –
 
-Interpret technical specifications
– Establish &
diagnose faults
– Security
– Resolving technical
issues
– Testing methodologies
– Professional growth and EPA prep

An Information Communications Technician apprentice can significantly enhance your business by ensuring the smooth operation of IT infrastructure. They are trained to interpret technical documentation, diagnose faults, and provide remote support, which helps maintain efficient and secure systems. With a strong understanding of network fundamentals, security principles, and preventative maintenance, apprentices can proactively resolve technical issues, reduce downtime, and improve system reliability. Their skills in testing methodologies and evaluating system performance contribute to optimal IT functionality. Additionally, they bring value by supporting IT team growth, allowing your business to scale its technical capabilities and improve overall service delivery.

Find out more

Data Fundamentals for HR Professionals

Data Fundamentals for HR Professionals

HR Professionals that routinely use data as part of their role

Our Data Fundamentals for HR Professionals programme is for people managers and leaders that work with data as part of their role at all levels of experience.

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals for HR Professionals

Why choose MetaGedu Apprenticeship?

Creating expert in your space

• Introduction to data

• Understanding Excel and becoming an expert in spreadsheets

• Understanding databases

• Statistics and analysis in HR

• Power BI

• Data driven HR Decisions

• The data behind attrition rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us
Find out more

Data Fundamentals for Managers

Data Fundamentals for Managers

Leaders and managers that routinely use data as part of their role

Our Data Fundamentals for Managers programme is for people managers and leaders that work with data as part of their role at all levels of experience.

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews. Industry expert guest speakers

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals for Managers

Why choose MetaGedu Apprenticeship?

Creating expert in your space

• Introduction to data

• Understanding Excel and becoming an expert in spreadsheets

• Data for leadership

• Statistics and analysis

• Power BI

• Data driven management decisions

• Process & automation

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Fundamentals for Managers Apprenticeship is a structured training programme designed to provide managers with the essential skills needed to make data-driven decisions. This apprenticeship combines practical, workplace-based experience with theoretical learning, allowing managers to develop their ability to handle data, interpret reports, and use data to lead and coach their teams effectively.

Yes, the Data Fundamentals for Managers Apprenticeship is available to both new recruits and existing employees. It is an excellent opportunity to upskill your current management team by enhancing their data handling and decision-making skills. Employees aged 16 and over can apply.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
– Data Sources
– Dashboards & Statistics
– Handling Data
– Data Driven Decisions
– Automation
– Leading and Coaching

A Data Fundamentals for Managers apprentice can bring significant value by enabling more informed decision-making and improving data-driven strategies within your business. They are trained to use tools like Excel for data handling, analysis, and presentation, helping teams uncover trends, model data, and communicate insights effectively. By automating processes and ensuring data security, they can enhance operational efficiency. Furthermore, their ability to lead in a data-driven environment and coach others on best practices allows for better integration of data into everyday business operations, ultimately driving growth and supporting informed decision-making across all levels of the organisation.

Find out more

First Line Manager

First Line Manager

Level 3 Apprenticeship

First line managers with operational or project responsibilities

Our first line manager programme prepares learners to provide direction, instruction and guidance to ensure the achievement of set goals

Apply Now
First Line Manager

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Team Leader or Supervisor apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

First Line Manager

Why choose MetaGedu Apprenticeship?

Skill for the future

Support and develop team members. Resolve problems. Manage teams and projects to a defined outcome

Creating expert in your space

Specifically designed for your business, apprentices become highly competent experts whilst working towards a recognised qualification

Preparing for future career paths

Next steps could include our Data Fundamentals programme. as well as further management qualifications

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The First Line Manager Apprenticeship is a comprehensive training programme designed to develop the skills required for managing teams and resources effectively. Apprentices will combine theoretical learning with practical on-the-job experience to gain expertise in leadership, performance management, and driving change. This apprenticeship prepares individuals to manage day-to-day operations, support team performance, and deliver on business objectives.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

The First Line Manager Apprenticeship is an excellent solution for addressing skills gaps and enhancing staff retention. By enrolling apprentices, your business can develop skilled leaders who are capable of managing teams effectively and supporting business growth. Apprentices will help optimise team performance, improve communication, and drive operational efficiency. This leads to better customer service, higher productivity, and a more motivated and engaged workforce.

The modules will focus on key resposnibilities of this role –
 
– Managing Self
– Managing Others
– Managing Relationships
– Managing Organisations
– Managing Change

A First Line Manager apprentice can add substantial value by improving team performance, managing resources efficiently, and driving successful project outcomes. With training in emotional intelligence, performance management, and leadership styles, they are equipped to motivate teams, manage workloads, and foster a positive work environment. Their ability to align goals with organisational strategy, provide constructive feedback, and manage conflict helps optimise team dynamics. Additionally, they contribute to operational efficiency by overseeing budgets, analysing data, and leading change initiatives, ensuring that resources are allocated effectively and business objectives are achieved.

Find out more

Senior Financial Services Customer Advisor

Senior Financial Services Customer Advisor

Level 3 Apprenticeship

Supporting customers in banks, building societies and other financial institutions

Our Senior Financial Services Customer Advisor programme is for customer facing staff that require a high level of technical knowledge across a range of products.

Apply Now
Senior Financial Services Customer Advisor

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Senior Financial Services Customer Advisor apprenticeship.

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Senior Financial Services Customer Advisor

Why choose MetaGedu Apprenticeship?

Finance Skills

Employers will benefit from apprentices covering topics that develop skills and understanding in the world of financial services

Creating experts in your space

Specifically designed to your business, apprentices become highly competent experts, whilst working towards a recognised professional qualification

Preparing for future career paths

The Senior Financial Services Customer Advisor programme is a gateway for leaders of the future

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

This apprenticeship is designed to equip individuals with the skills and knowledge required to provide high-quality customer service in the financial services industry. It includes both formal training and practical experience within the workplace, covering areas such as customer relations, financial products, industry regulations, and effective communication.

No, apprenticeships are available to both new recruits and existing employees. The scheme allows businesses to train existing staff to enhance their skills and performance. Apprenticeships are open to employees aged 16 and over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-World of Financial
Services
– Regulation
– Customer Service
– Product & Services
– Building Impactful Relationships
– Professional growth and EPA prep

A Senior Financial Services Customer Advisor apprentice can provide significant value by enhancing customer service and improving client satisfaction in your financial institution. With in-depth knowledge of financial products such as pensions, mortgages, life insurance, and savings, they can offer tailored advice, resolve complex customer queries, and ensure that clients fully understand their options. Their understanding of UK financial regulations and ability to navigate compliance ensures your business operates within the legal framework, mitigating risks. Apprentices also bring skills in problem-solving, complaint handling, and building strong customer relationships, helping to improve the overall customer experience and retention. Their professional communication and negotiation skills contribute to more effective meetings and higher client satisfaction, ultimately driving business growth.

Find out more

Data Fundamentals

Data Fundamentals​

Level 3 Data Technician Apprenticeship
including Power BI

Develop your organisations data skills and unlock its potential

Our Data Fundamentals programme is the ideal entry point for new starters into their career in data or to upskill existing managers and key staff in the power of data. 

Apply Now

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Data Technician Apprenticeship

Delivery

Online pre-learning, face to face or online workshops. Coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Data Fundamentals

Why choose MetaGedu Apprenticeship?

Improve Decision Making

Data fundamentals equips staff with the skills they need to handle, interpret and report on data accurately and efficiently. Leading to well informed efficient, wellinformed decision making

Increase Efficiency and Enhance Technical Literacy

Create more efficient and confident teams through enhanced knowledge of critical tools such as Excel, Power BI resulting in time and effort savings

Grow Your Business with the power of data insights

Using data storytelling to engage and inspire. Targeting key customers through data insights to improve conversion rates

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Data Fundamentals Apprenticeship is a training programme that equips apprentices with the foundational skills needed to handle, analyse, and interpret data effectively. It combines theoretical learning with practical experience, allowing apprentices to apply their knowledge in real-world business settings. Apprentices will gain expertise in tools such as Microsoft Excel and Power BI, data handling techniques, and data-driven decision-making processes.

Yes, this apprenticeship is available to both new recruits and existing employees. It’s a great opportunity for current staff to enhance their data handling and analysis skills. Apprenticeships are open to employees aged 16 or over.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The modules will focus on key resposnibilities of this role –
 
-Data Sources
– Dashboards & Statistics
– Handling Data
– Data Driven Decisions
– Process & Automation
– Professional growth and
EPA prep

A Data Technician apprentice can significantly enhance your organisation by improving data handling, analysis, and reporting capabilities. Trained in tools like Microsoft Excel and Power BI, apprentices can help unlock the potential of your business’s data, identifying trends, visualising insights, and enabling data-driven decision-making. They can streamline data processes, ensure data security, and comply with industry standards, improving efficiency across departments. By automating data workflows and utilising low-code tools, they can further optimise operations. Overall, their ability to interpret and communicate data effectively allows your business to make informed decisions, drive growth, and stay competitive in an increasingly data-driven world.

Find out more

Customer Service Specialist

Customer Service Specialist

Level 3 Apprenticeship

Customer facing roles in a range of businesses and environments

Our Customer services specialist apprenticeship programme prepares learners to resolve a range of complex and ongoing customer problems

Apply Now
Customer Service Specialist

Apprenticeship Overview

Who the Programme is for?

Qualification

Level 3 Customer Service Apprenticeship

Delivery

Online pre-learning, face to face and online workshops, coaching sessions and progress reviews

Start Dates

Programmes are delivered on demand starting at many points through the year

Assesssment

Apprentices are assessed against Knowledge, Skills & Behaviour criteria throughout the programme. Leading to independent End Point Assessment

Cost

The cost of this programme is covered through the apprenticeship levy. Employers that do not pay into the levy may pay just 5% of the funding value

Customer Service Specialist

Why choose MetaGedu Apprenticeship?

Skill for the future

Dealing with complex and technical requests, acting as an escalation point for complex customer issues

Creating expert in your space

Specifically designed for your business, apprentices become highly competent experts whilst working towards a recognised qualification

Preparing for future career paths

Next steps could include Team Leader/ Supervisor and HR Support

Elevate Your Workforce with MetaGedu

  • Programmes created specifically for your business needs.
  • The option of face-to-face delivery and reviews.
  • Grow your own talent with apprenticeships for career starters.
  • Succession plan with apprenticeships designed to upskill your existing staff.
Contact Us

FAQs

The Customer Service Specialist Apprenticeship is a structured training programme that combines theoretical learning with hands-on workplace experience. Apprentices will gain the skills needed to provide exceptional customer service, deal with complex customer issues, and improve internal processes. This apprenticeship covers a variety of essential customer service skills to enhance both customer satisfaction and business performance.

No – Apprenticeship training is available to both new recruits and existing staff to enhance their skills and performance. Employees aged 16 and over can access the training.

Levy paying employers will pay the full cost of the agreed funding band using their Digital Apprenticeship account.
 
For new starts from 1st April 2024, employers who do not pay the levy, the government will fully fund apprenticeship training costs, up to the funding band maximum for apprentices who at the start of their apprenticeship training are aged between:
 
•16 and 21 years old (or 15 years of age if the apprentice’s 16th birthday is between the last Friday of June and 31 August)
 
•22 and 24 years old and have either an education, health and care plan (EHCP) provided by their local authority or have been in the care of their local authority and their employer has fewer than 50 employees.
 
Non-levy paying employers taking on an apprentice who does not meet the above age and eligibility criteria will be required to pay the 5% co-investment fee.

Skills shortages and staff retention continue to be major challenges for UK businesses. Apprenticeships provide a cost-effective solution for businesses in all industries to attract new talent and invest in workforce development. By training staff with the right skills, employees can take on a broader range of tasks and new responsibilities. This helps address skill shortages, reduce staff turnover, enhance customer experience and boost productivity.

The Customer Service Specialist Apprenticeship focuses on essential skills such as:
 
 
-Develop Self
-Organisations
– Communication & Interpersonal Skills
– Dealing with Complex Issues
– Teamwork & Leadership
– Improving Process
& Procedures

A Customer Service apprentice can significantly enhance your business by improving customer satisfaction and resolving complex issues effectively. They are trained to handle challenging customer situations, ensuring loyalty and retention through emotional intelligence and active listening. Their understanding of customer needs and expectations allows them to deliver tailored solutions, improving the overall customer experience. Additionally, apprentices contribute to team collaboration, coaching colleagues, and helping streamline processes for continuous improvement. Their ability to use data for decision-making and process enhancement can lead to more efficient operations and better customer outcomes, ultimately supporting business growth.

Find out more
Data Fundamentals for HR Professionals ​

Network Engineer

The Role: Network engineers are found in public; private and voluntary sector organisations and their primary function is to apply digital technologies across different business functions to maximise productivity. This could be working on larger, more complex systems in larger businesses or maybe supporting as a consultant to smaller organisations.

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Data (Technician)

“Without data, you’re just another person with an opinion” –  Edwards Deming  

Having access to data is key to making effective and informed business decisions. Data Technicians are on the frontline of the collection of data and are the lynchpin to the use of data in any organisation.

Find out more
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